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IT Field Service Engineer

Job Location

West Midlands, UK

Type of Job




Published By

Donnamarie Janes

Published Date

11th January 2023

About the job

MiGrowth are pleased to be back working with this prestige IT Services and Manufacturer. Together we are searching for a IT Field Service Engineer

Our client is an independent company providing specialist technical services and aftermarket support solutions for technology manufacturers such as Lenovo Laptops, Dell laptops, PCS, Asus, Acer , HP

What you will be doing

• Providing preventative maintenance services
• Troubleshooting and repair of IT hardware
• Call progress updating via smart phone
• Adherence to service level agreements to all customers across Ireland
• Management of supplied tools and parts to 100% accuracy


• Ability to communicate well with all levels of staff at client sites.
• Excellent customer service skills
• Quickly build rapport and gain client confidence.
• Work individually and as a part of a team.
• Be able to follow company procedures and methods.
• Be able to utilise all tools available to resolve 95% of issues at the first time of asking.
• Ability to quickly learn new products.
• Full Driving Licence


• Bonus £2,000
• Company vehicle provided full licence required
• Mobile phone, laptop, fuel card, all tools, PPE, and uniform is provided.


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