Senior Support Engineer - Relational database experience (PostgreSQL, MySQL, Oracle, SQL Server, Sybase, DB2)

Job Location

UK, Germany, Netherlands, Italy, France, Belgium, Spain, Czech Republic, Poland

Type of Job

Full Time


£80, 000 - £90, 000

Published By

Louise Wright

Published Date

March 2, 2022

About the job

MiGrowth are pleased to add a new technology vendor to our growing portfolio .My client is a Global recognised SaaS provider with 16 offices worldwide providing software and services to over 4,000 customers in may verticals such as Financial Services, Government , Information technology organisations.

What you will be doing

· Work directly with customers to provide in-depth technical troubleshooting and recommend appropriate workaround(s) and solutions for all product lines and open-source PostgreSQL products.

· Collaborate with, and mentor, junior support engineers to triage issues; create reproducible test cases; file engagements and collaborate with development teams; design and submission of patches when possible.

· Collaborate with Development resources, many of whom are core members and major contributors to the PostgreSQL community; collaboration may include needs such as identification of enhancement requests or defects to existing product capabilities, design and test of patches where possible, or performance analysis and solutions interoperability.

· Serve as the primary point of contact to premium customers.

· Document solutions, procedures, and standards for customers as well as for internal use.

· Act as a Support Services representation to the Postgres Community - this component is not limited to the attributes of Support Services, but provides a conduit into the Postgres Community, and vice versa, by which the individual can maintain their presence and link issues or interests where they may be commonly held.


· 7+ years of significant PostgreSQL experience or equivalent knowledge.

· Bachelor's degree in Computer Science or equivalent knowledge.

· Working knowledge of PostgreSQL third-party tools (i.e., pgpool, slony, pgbouncer, etc.).

· Outstanding communication skills (both written and verbal).

· Exceptional problem-solving skills for abstract and complex issues.

· Quick-thinking, able to work well under pressure.

· Adept at documenting efforts, actions, and results.

· Experience with Oracle, SQL Server, MySQL, or MongoDB.

· Experience with Docker & Kubernetes.

· Experience with orchestration & deployment tools such as:

- Ansible
- Chef
- Puppet
- Terraform

· Experience with one or more of the major cloud providers.

· Amazon Web Services & RDS.

· Microsoft Azure & PostgreSQL for Azure.

· Google Cloud Platform & CloudSQL.

· Experience with Zookeeper or Kafka.

· Experience in scripting.

· Experience in application debugging and error-tracing.



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